IS0 9001:2015

Clause 7.5.2 Documented information - Creating and updating

Organisations are required by ISO 9001:2015 to ensure when creating and updating documented information, that the following requirements are met:

  1. Have suitable identification and description (EG. Title, date, author, / reference number)
  2. Relevant format (EG: Language, software version, graphics) and media (paper, electronic)
  3. Appropriate review and approval for suitability and adequacy.


Whilst there is no specified requirement for a documented procedure on the control of documented information, many organisations will benefit from such an approach to ensure adequate control and consistency when introducing a new management system.

Audit Check:

When reviewing "Relevant format," auditors may look for consideration of the intended use of the document and who will be using it. IE: Organisations with a multi-cultural workforce may find either paper based or electronic pictorial work instructions at the point of use, more appropriate than text based documents in multiple languages.

This article is the property of David Barker Consulting © and is free for you to use. If you wish to reproduce elsewhere, please be so kind as to ask permission first and credit me as your source. If you need any further assistance, feel free to use my contacts page to get in touch and let me know how I can help!

David Barker CQP MCQI

ISO 9001:2015

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