Support Services

Quality Management Systems Support

With many year’s experience in the maintenance of Business Management Systems, I can offer support with:

Internal system audits and and follow up. If you no longer have a clear vision of how well your processes are performing, costly concerns may be going undetected and opportunities to improve being missed. Maintaining business systems in resource challenged organisations can also sap valuable time from key staff, detracting from vital strategic planning and execution. It is often difficult to justify additional full time specialist support to take on extra workload. I can however, provide a tailored level of professional support, to meet the exact needs of your business, today.

  • Internal audit scheduling and execution in line with ISO 9001:2015 requirements,
  • Identification and follow up of audit corrective actions,
  • Follow on system updates to further improve the effectiveness of your processes,
  • Data collection and analysis for Management Review.
  • Management Review organisation and facilitation

Environmental Management System Maintenance

Either as part of your Integrated Management System requirements, or for your stand-alone, ISO 14001 Environmental Management System, I can provide the same support services as for Quality Management Systems and in addition, help with EMS specific tasks such as maintenance of your emergency procedures or environmental aspects and impacts assessments.

By partnering with David Barker Consulting, I can deliver the level of Business management Systems support your business requires

Product & Service Quality issue resolution and Training

From interim containment organisation, to in depth root cause analysis and permanent corrective action implementation. I have many years of experience in quality improvements and troubleshooting, many in Six Sigma, Operational Excellence (Lean,) First Tier Automotive environments and in a wide range of production processes. Have the resources but not the skill sets? Together we can put together a bespoke training plan to up-skill your employees on the key problem solving tools.

Key Performance Indicators.

Busy with the day to day running of the business, with little time for data gathering and analysis to target the right improvements and make strategic decisions? I can help you to identify, monitor and improve Key Performance Indicators. From KPI selection, raw data collection and analysis, to making your metrics visual and facilitating improvements.

Supplier Assessment & Development.

Whether you have a potential new sub-contractor which needs to be vetted, or you require assistance with existing suppliers or subcontractors, my extensive experience in a range of processes and working with suppliers in the UK, Europe and Asia, means I can assist. From initial assessments, to development of existing suppliers for further performance improvements. I understand, that good relationships with your process partners are essential and can be not only sensitive, but also fragile. When I work with you, I understand that I represent you. Professionalism is my watchword and confidentiality ND Agreements come as standard.

New Product Introduction.

A key project not yet launched or previous introduction quality issues because you did not have the spare resources to execute? APQP / PPAP project resource gap? My experience with R&D / new product introduction, means I have the skills and expertise to deliver results whilst enabling you to avoid diverting valuable resources from other key tasks. From DFMEA and PFMEA facilitation, to Control Plan development and PSW submission. I can provide the skills you need, when you need them

Product and Process Improvements

Customer PPM quality below target? In-house Right First Time improvements needed? Improvement projects are an essential part of all successful, OpEx (Lean) businesses, but managing small, as well as transformational Kaizen improvements can add strain to already stretched resources. It often therefore makes good business sense to use professional external help to fill the gap and manage the change. I am hands on, with expertise in a wide range of Quality tools and techniques and a proven track record of results in successful product and process improvements. I can of course also continue to work with you on completion of the project, to help you to maintain the gains. See OPEx Process Improvements Service for more details on how I can help.

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Related case studies

Fives Solios Ltd. Quality Management Systems and Continuous Improvement support
Trecarn Engineering Ltd. ISO 9001 Management Review facilitation, Internal Quality Management System audits and Continuous Improvement consultancy.